{"id":4265,"date":"2025-11-13T22:39:29","date_gmt":"2025-11-13T17:09:29","guid":{"rendered":"https:\/\/rebantotools.com\/?page_id=4265"},"modified":"2025-11-14T01:10:41","modified_gmt":"2025-11-13T19:40:41","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/rebantotools.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><strong>Returns, Refunds, Cancellations, and Exchanges \u2013 Rebanto Tools<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">At Rebanto Tools, your satisfaction is important to us. Please read this policy to understand how we handle returns, replacements, cancellations, and refunds.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Raise a Return or Replacement Request<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive a wrong, defective, or damaged product, you may raise a return or replacement request within <strong>7 days<\/strong> of delivery.<br>Submit your request with your <strong>order details and contact number<\/strong> through our website or email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For damaged or missing items, please report within <strong>2 days<\/strong> of delivery.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Review of Request<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our team will verify your request within <strong>2 working days<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Product Pickup<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once approved, we will arrange a reverse pickup through our courier partner.<br>Self-shipping is not required unless specially instructed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Product Receipt &amp; Final Action<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After the product reaches us, it undergoes quality inspection.<br>Based on the result, we will provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A replacement, or<\/li>\n\n\n\n<li>A refund (if the product is not in stock)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Replacement &amp; Exchange Process<\/strong><\/h1>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pickup will be scheduled after approval.<\/li>\n\n\n\n<li>Once the product passes quality check, your replacement will be initiated.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If the product is not available, you will be offered:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A full refund, or<\/li>\n\n\n\n<li>An exchange for a similar product (if you choose)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Exchange Delivery Timeline (TAT Updated: 3\u20135 Days)<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Replacement dispatch time: <strong>2\u20133 business days<\/strong><\/li>\n\n\n\n<li>Delivery after dispatch: <strong>3\u20135 business days<\/strong> depending on your location<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Returns\/Replacements Not Accepted If:<\/strong><\/h1>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product is used, altered, or damaged by the customer<\/li>\n\n\n\n<li>Original packaging, labels, or accessories are missing<\/li>\n\n\n\n<li>Request is raised after <strong>7 days<\/strong><\/li>\n\n\n\n<li>Damage or missing item is reported after <strong>2 days<\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Order Cancellations<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Orders can be cancelled <strong>before dispatch only<\/strong>.<br>Once dispatched, cancellations are not allowed.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Refund Process<\/strong><\/h1>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Prepaid Orders<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds are credited to the <strong>original payment method<\/strong> within <strong>3\u20135 business days<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Refund Timelines (TAT Updated: 3\u20135 Days)<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Canceled Orders:<\/strong> Refund processed within <strong>3\u20135 days<\/strong><\/li>\n\n\n\n<li><strong>Returned Orders:<\/strong> Refund issued within <strong>3\u20135 days<\/strong> after quality check is complete<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Partial Returns<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You may return eligible items from your order individually.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Contact Us<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udce7 Email:<\/strong> <a>support@rebantotools.com<\/a><br><strong>\ud83d\udcde Phone:<\/strong> 9211913158<br><strong>\ud83c\udf10 Website:<\/strong> <a href=\"http:\/\/www.rebantotools.com\">www.rebantotools.com<\/a><br><strong>\ud83c\udfe2 Address:<\/strong><br>3. 2735\/14, Mohan Lal Palace,<br>Naya Bazar, North East Delhi,<br>Delhi \u2013 110006, India<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Company Name:<\/strong> Rebanto Trading Private Limited<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Returns, Refunds, Cancellations, and Exchanges \u2013 Rebanto Tools At Rebanto Tools, your satisfaction is important to us. Please read this policy to understand how we handle returns, replacements, cancellations, and refunds. 1. Raise a Return or Replacement Request If you receive a wrong, defective, or damaged product, you may raise a return or replacement request&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4265","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rebantotools.com\/index.php\/wp-json\/wp\/v2\/pages\/4265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rebantotools.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rebantotools.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rebantotools.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rebantotools.com\/index.php\/wp-json\/wp\/v2\/comments?post=4265"}],"version-history":[{"count":2,"href":"https:\/\/rebantotools.com\/index.php\/wp-json\/wp\/v2\/pages\/4265\/revisions"}],"predecessor-version":[{"id":4708,"href":"https:\/\/rebantotools.com\/index.php\/wp-json\/wp\/v2\/pages\/4265\/revisions\/4708"}],"wp:attachment":[{"href":"https:\/\/rebantotools.com\/index.php\/wp-json\/wp\/v2\/media?parent=4265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}