At Rebanto Tools, your privacy matters. This Privacy Policy describes how we collect, use, protect, and share your information when you access our website or services operated by Rebanto Trading Private Limited. By using our platform, you agree to the practices outlined here.
Information We Collect
1. During Registration
We may collect the following details when you create an account or place an order:
- Name
- Address
- Phone number
- Email ID
- Gender (optional)
- Date of birth (optional)
2. User Activity
- Product preferences and purchases
- Order details
- Delivery instructions
- Returns, disputes, and customer support interactions
3. Browsing Data
- IP address
- Browser type and version
- Operating system
- Pages visited, time spent, and session logs
4. User Interaction
- Clicks, scrolls, and navigation patterns
- Tool usage and performance analytics
- Conversion and engagement metrics
How We Use Your Information
Your data may be used for:
- Account creation and verification
- Managing orders, deliveries, and returns
- Secure payment handling and transaction processing
- Improving website performance and user experience
- Sending updates, offers, promotions, and alerts
- Fraud detection and platform security
- Complying with legal, tax, and regulatory requirements
- Providing customer support and resolving issues
Information Sharing
Your information may be shared with:
- Trusted service providers such as payment gateways, logistics partners, and support teams
- Third-party analytics or marketing tools (only with your consent)
- Government or legal authorities when required
- Business partners in case of mergers, acquisitions, or business transitions
We do not sell your personal information.
Cookies & Similar Technologies
We use cookies to:
- Remember your login and preferences
- Improve website speed and usability
- Analyze browsing behavior and optimize the platform
You may manage or disable cookies through your browser settings.
Data Security
We use industry-standard security practices to safeguard your personal data. However, no online system is completely risk-free.
Service Notifications
We may send service-related updates such as order confirmations, delivery updates, or security alerts. These may be sent even if you opt out of marketing messages.
Children’s Privacy
We do not knowingly collect information from individuals under 18 years of age. If such information has been shared inadvertently, please contact us for corrective action.
Data Retention
Personal data is retained for 24 months after account closure or last activity, unless a longer period is required for legal or regulatory compliance.
Order, billing, tax, and customer support records may be stored longer as required by applicable laws.
After the retention period, data is securely deleted or anonymized.
Policy Updates
This Privacy Policy may be updated whenever necessary. Continued use of our website signifies acceptance of the updated terms.
Contact Us
For any privacy-related queries or concerns, please contact us:
Email: support@rebantotools.com
Phone: 9211913158
Address: 3. 2735/14, Mohan Lal Palace, Naya Bazar, North East Delhi, Delhi – 110006
Company Name: Rebanto Trading Private Limited